Soothe The Pain, Restore The Strength
The Gear People Are Reaching For
Frequently Asked Questions
What types of fitness products does Endurawell offer?
Endurawell provides a curated range of fitness equipment and wellness accessories designed to support strength training, mobility, recovery, and overall performance.
Are your products suitable for beginners as well as advanced athletes?
Yes. Our product is made for everyone, from beginners and seasoned athletes to everyday people who just want to move, perform, and feel better. It’s simple, effective, and built to adapt to your fitness level and goals. As we grow, we’ll be adding more products to support every step of your active lifestyle.
Where are you located?
Our head office is located in Melbourne, Victoria
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at endurawell.co@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Endurawell, we empower athletes, adventurers, and everyday individuals to move freely and live fully. Through innovative pain relief and recovery solutions, we restore balance, enhance endurance, and support a lifestyle of strength, comfort, and continuous renewal.
Fast, Free & Secure Shipping Australia Wide
“We believe true recovery begins the moment you choose it. That’s why every Endurawell order ships fast and free, thoughtfully packaged to arrive with care, so you can restore balance, renew strength, and feel your best, sooner.”